Oracle NetSuite CRM
NetSuite CRM
Valuable insight on your customers to help you drive more business.
NetSuite CRM is Oracle’s most robust cloud-based solution to manage the entire customer process, from identification to upsell, cross-sell and customer support. Not only does NetSuite CRM do the routine CRM functions, it also brings sales force automation, customer service management and marketing automation to the table in one platform. Your employees can deliver quotes, manage orders, review commission structures, forecast and oversee ecommerce functions. With NetSuite CRM solutions and services from Kenai, your customer resource management needs are met with 360 degree visibility and proven results.
Next-Level CRM to Improve Every Aspect of your Customer Touchpoint
With a comprehensive cloud platform that scales and implementation services from Kenai, you can dramatically improve your management of customers, your sales team and partner network.
- Get insights into sales, service and marketing performance
- Streamline quote to order process
- Gain visibility of performance and identify customer satisfaction opportunities
- Improve Collaboration with your partners
- Improves sales performance through forecasting, up-selling and Commission management
NetSuite CRM Features
What does it mean to have all these features in one platform? It gives you the power to grow your business with a best-in-class integrated CRM system, that also complements your core ERP, such as Oracle JD Edwards, Oracle E-Business Suite or Cloud ERP. NetSuite CRM brings together your organization, your customers and your partners so that you reach your goals and your customers stay with you. When you implement NetSuite CRM with Kenai, you get streamlined processes for:
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Sales Force Automation
Integrated sales processes from lead, opportunity, upselling, quotes to sales forecasting, order management, fulfillment and commission.
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Service Management
Deliver exceptional customer service across all touch points. Issue management, assignment, escalation, customer self-service.
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Partner Management
Manage joint leads and campaigns, commissions structures and partner relationships.
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Marketing Automation
Manage your outbound marketing activities such as lead gen campaigns, SEO, landing pages, reports and analytics on campaign success.
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Analytics
Business intelligence at your fingertips so you know what's working and what's not.
Contact us to talk about how the power of NetSuite CRM can take your sales and marketing to the next level
Have Any Questions?
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What’s our satisfied clients about our services
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Building Supplies Company
Operations Officer
Kenai helped us identify a fit for NetSuite and implement...
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Building Supplies Company
Operations Officer
Kenai helped us identify a fit for NetSuite and implement the solution that ultimately made it easier for people to do their jobs with a heightened level of intelligence.
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Non-Profit Organization
Team Leader
As a large non-profit, we watch costs closely. It's important...
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Non-Profit Organization
Team Leader
As a large non-profit, we watch costs closely. It's important when we pick partners who understand our goals and have a deep knowledge of the technology. Kenai gets it 100% and works to our objectives.
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Sporting Goods Manufacturer
Chief Financial Officer
We see the value in partnering with Kenai because they...
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Sporting Goods Manufacturer
Chief Financial Officer
We see the value in partnering with Kenai because they provide cost options that were right for us and a team who took the time to understand our business.