Seamlessly integrating technology into your business is a challenge, particularly for companies with limited resources and capital to invest in expensive infrastructure and specialized staff. And when the world is recovering from a pandemic, businesses and employees are still hesitant to re-enter the workplace full force.
That’s why remote managed services creates an even bigger benefit to organizations. Remote services allows for expert support with no risk. And relieves business owners of the day-to-day burden of managing internal network tasks by substituting an outsourced IT company that provides round-the-clock monitoring of their internal network. Here are a few of the key benefits of having a team of dedicated remote professionals oversee your Oracle solutions—whether that’s JD Edwards, E-Business Suite, Cloud ERP or Oracle NetSuite.
AVOID COSTLY DOWNTIME
When and if your solutions system goes down, your business can suffer big losses. Supply chain interruption –even for a short time—is costly and frustration. Suppliers, distributors and customers become frustrated and lose their faith in your company. Your employees can’t access the data and software they need to do their jobs, disrupting their workflow and leaving your business stuck paying operating costs for hours with no productivity. As dedicated specialists who monitor your systems 24/7, remote managed service professionals minimize or prevent costly downtime and provide quick and proactive support in the event of an incident.
A managed service provider has the expertise to monitor your ERP system for threats, preventing loss or theft of your sensitive data. Dedicated remote support means there are eyes on the system 24/7 so your employees don’t have to take on additional roles, such as system security. They can stay focused and you can be confident your system is secure. Compromised systems hinders productivity, can lead to a damaged reputation, decreased customer trust, and possible exposure to legal activity.
SIMPLIFY YOUR BUSINESS
Remote IT reduces financial and logistical burdens on your company. Hiring in-house IT staff and maintaining your systems requires further investment of time and finances. A managed service provider takes care of that and typically has options/packages from which to chose, taking the guesswork out of IT costs and allowing you to budget those costs. A remote managed service provider tackles the technical challenges, leaving you to focus on delivering a quality product or service to your customers, clients, or patients. Managing your ERP solutions is one less thing you as a business leader has to worry about with remote support.
At Kenai, we work with mid and large-sized organizations running Oracle solutions to provide exceptional service and proven results using remote managed services. In today’s often volatile environment where remote working is becoming the norm, remote support minimizes risk and maximizes efficiency. Our tenured consultants provide expertise on Oracle solutions, in a secure remote environment so that you can focus on your business, not your IT. Visit us at www.kenai-us.com and complete the contact form for more information.